Family Worker, Contact Swindon

Based within the Children and Families Contact Swindon, integrated front door. The Family Worker works with families to coordinate support, offer advice and signposting and liaise with families over the telephone identifying support and strengths within their family, friends and community in line with Right Help at the Right Time Guidance.

The Family Worker works with families who are at the heart of decision making about themselves and the voice of family members and children is crucial in developing plans and provision required for the children. At all times our aim is to support families to help themselves be the best that they can now and into the future. 

Your next role

To succeed in this role, you will need demonstrable experience of working with and providing support to children, young people and their families. You will be creative and motivational, able to make positive relationships with families with a solution focused mindset. You will also need resilience and the ability to manage your time well and the ability to prioritise your work. 

You will need to be flexible with working hours that fit around the needs of the family.

An enhanced DBS disclosure will be required for this position. 

You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act “for the effective performance of a customer-facing role”).

Your next package

Please see our Rewards and Benefits offer for more details.

As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance.

For Swindon to thrive in the future, we need to lay the foundations now. It’s why our regeneration and transformation programmes are already underway. So, you’ll be joining us at an exciting time on our journey. We’ll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we’ll achieve our vision of a prosperous, re-vitalised Swindon together. And you’ll be proud to say it was made better with you.

Please see our Vision and Values page for more details.

Please see our new Swindon Plan

Your next steps

Read the role profile and select the Apply button where you will be redirected to the Swindon Borough Council website to complete our online application process. Clicking the ‘Apply’ button on this job website is not an application, you must register on the Swindon Borough Council website in order to be considered for the role.

Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we would love to hear from you.

For an informal discussion please contact Amy Powell, Family Coordinator, email alpowell@swindon.gov.uk

As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. Read our statement of commitment to equality & inclusion

If you are experiencing technical issues submitting your application please email resourcing@swindon.gov.uk