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Applications Technical Support Consultant

Job specification

Location:
Swindon
Hours:
37 hours per week
Contract type:
Permanent
Salary:
£39,513 p.a. plus a 3.2% pay award including benefits
Closing date:
15/09/2025
Job reference:
RNR002849
Interview date:
w/c 15/09/2025
Date posted:
29/08/2025
Swindon Borough Council are on an exciting journey to transform service delivery. We want our town to be the best it can be. Our ambitious vision in the new Swindon Plan is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that’s who we’re doing it for – the communities and businesses that make our town great. As part of the Council, you’ll support a friendly local authority making decisions with real impact. It’s all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you.

Joining Swindon Borough Council as an Applications Technical Support Consultant working in the Enabling Information & Technology team is your chance to make a significant difference and be part of something exciting.

Your next role

As an Applications Technical Support Consultant, a key part of this role will be enabling Swindon Borough Council to realise the technical benefits of the use of Microsoft 365. You will need to demonstrate strong technical expertise, proven experience with Microsoft 365, and well-developed analytical skills. 

There will be a requirement to work closely with the business stakeholders and other members of the IT team.  So strong cross-functional collaboration skills are a must.

If you feel your ambition is a match for this exciting role, you have solid experience getting results with Microsoft Office applications and you have experience of the following, then we would love to hear from you, the following skills and experience will be required.

  • M365 Administration
  • SharePoint Online 
  • Migration of data using ShareGate would be advantageous
  • MS Power Platform (PowerAutomate, PowerApps, PowerBI)
  • Advanced knowledge of the M365 application suite especially Word and Excel
  • Experience of working with SQL Server or other database management systems would be beneficial

You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act – for the effective performance of a customer-facing role).

Your next package

Please see our Rewards and Benefits offer for more details.

As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance.

For Swindon to thrive in the future, we need to lay the foundations now. It’s why our regeneration and transformation programmes are already underway. So, you’ll be joining us at an exciting time on our journey. We’ll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we’ll achieve our vision of a prosperous, re-vitalised Swindon together. And you’ll be proud to say it was made better with you.

Please see our Vision and Values page for more details.

Please see our Swindon Plan

Your next steps

Read the role profile and select the Apply button where you will be redirected to the Swindon Borough Council website to complete our online application process. Clicking the ‘Apply’ button on this job website is not an application, you must register on the Swindon Borough Council website in order to be considered for the role.

Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.

As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minoritiies statement of commitment to equality & inclusion

For further information about the role please Julie Carter, Applications Technical Support Consultant Team Lead at jcarter4@swindon.gov.uk

If you are experiencing technical issues submitting your application please email resourcing@swindon.gov.uk