Family Time Contact Supervisor, Supervised Contact

Your next role

In this position, you will provide a consistent service to families with the aim of achieving high quality contact between children and their families. You will work as part of a team for Children Services to facilitate and supervise contact sessions between children/young people and their families within the agreement and processes of the care planning agenda.

You will ensure that Family Time for children and their families is “safe” and that the time families spend together is as positive as possible. You would be able to support children, identify, and manage any situation that may pose a risk to themselves or others. You will be able to write the sessions in a meaningful factual way which may be required in the court arena. 

Your role will be to provide support children and young people outside of their family home in times of need. The ability to communicate clearly to children, young people and parents and carers is essential, as you will be working with diverse members of the public.

This role will be lone working at times and you will be making any difficult decisions quickly. You will have to remain calm in difficult and highly emotional situations, while remaining professional at all times. 

You must be educated to GCSE standard with experience of working with children and young people. You will have good knowledge and understanding of the development and complex needs of children and young people, including all spectrums of disabilities.

You will be required to take legible proficient notes which will be shared with other professionals and with multi agencies. You will need to be computer literate.

This role will require you to work days, evenings and weekends to meet the needs of the service. There will be some requirements to travel outside of the borough.

"This organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment"

An enhanced DBS disclosure is required for this position and the ability to travel throughout the Borough and have access to a car.  

You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act “for the effective performance of a customer-facing role”).

Your next package

Please see our Rewards and Benefits offer for more details.

As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance.

For Swindon to thrive in the future, we need to lay the foundations now. It’s why our regeneration and transformation programmes are already underway. So, you’ll be joining us at an exciting time on our journey. We’ll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we’ll achieve our vision of a prosperous, re-vitalised Swindon together. And you’ll be proud to say it was made better with you.

Please see our Vision and Values page for more details and our new Swindon Plan.

Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.

Your next steps

Read the role profile and select the Apply button where you will be redirected to the Swindon Borough Council website to complete our online application process. Clicking the ‘Apply’ button on this job website is not an application, you must register on the Swindon Borough Council website in order to be considered for the role.

For further information about the role please contact Jackie Bibby, Family Time Manager at jbibby@swindon.gov.uk.

As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. Read our statement of commitment to equality & inclusion.

If you are experiencing technical issues submitting your application please email resourcing@swindon.gov.uk