IT Infrastructure Engineer

We are looking for an experienced Infrastructure Engineer to join an established team of Network, Server and Telephony engineers supporting multiple locations in Swindon.  The successful applicant will have a minimum of 2 years’ experience and proven networking configuration support and maintenance skills at a high level. Server virtualisation in a Windows and Azure environment is also advantegous.

You will act as a point of contact for any technical requirements or queries relating to the services delivered from the data centre environments and assist in the design, implementation and configuration of these systems.

This is an exciting opportunity to join a busy team working in a fast-paced environment to deliver modernisation and improve operations and services to benefit the residents of Swindon.

You will need a full, clean UK drivers licence and be able to visit our Swindon offices at short notice to attend IT incident work.

Skills required include:

• Network configuration and support including LAN, WAN, Wi-FI and VPN and associated hardware
• Firewall support and maintenance
• VMware
• Azure
• Windows Server OS
• Office 365 administration
• Windows InTune and Endpoint Manager
• Active Directory / DNS / Group Policy - Expert Level
• PowerShell - Knowledgeable
• SAN Storage
• Mitel Telephony
• Authentication, security and monitoring
• Security best practice awareness (ISO quality standards)
• Strong customer service and communication skills
• Experience of ITIL, ITSMs and working to SLAs, KPIs and OLAs
• Technical design and test plan creation
• Experience in a commercial IT Solutions provider or Managed Services environment

If you have a hands-on, pro-active approach to support and design with strong documentation and presentation skills then this is an opportunity to join a great team.

You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act “for the effective performance of a customer-facing role”).

Previous applicants need not apply.

Your next package

Please see our Rewards and Benefits offer for more details.

As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance.

For Swindon to thrive in the future, we need to lay the foundations now. It’s why our regeneration and transformation programmes are already underway. So, you’ll be joining us at an exciting time on our journey. We’ll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we’ll achieve our vision of a prosperous, re-vitalised Swindon together. And you’ll be proud to say it was made better with you.

Please see our Vision and Values page for more details.

Your next steps

Read the role profile and select the Apply button where you will be redirected to the Swindon Borough Council website to complete our online application process. Clicking the ‘Apply’ button on this job website is not an application, you must register on the Swindon Borough Council website in order to be considered for the role.

Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.

For further information about the role please contact Peter Eagle, Head of IT at peagle@swindon.gov.uk

If you are experiencing technical issues submitting your application please email resourcing@swindon.gov.uk