Specialist Business Support Officer – Adult Community Learning

Job specification

£23,620 p.a
Salary notes:
Swindon Borough Council have introduced a new pay and reward model from 1 September, this new rate is still subject to review and may change
Closing date:
Job reference:
Date posted:
At Swindon Borough Council, we want our town to be the best it can be. Our ambitious vision is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that’s who we’re doing it for – the communities and businesses that make our town great. As part of the Council, you’ll support a friendly local authority making decisions with real impact. It’s all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you.

Your next role

We are looking for a highly effective administrator to work as part of the Adult Community Learning (ACL) Team providing business administration support to our managers and tutors. 

This role encompasses a wide range of activities including responding to enquiries from residents and referrers about our courses, providing support to our tutors so they can provide high quality teaching and creating and maintaining core documents and process than enable us all to do our job well.

The role also includes significant use of data both in terms of processing information through to reporting and analysing performance, this includes the administration of qualifications and exams in line with awarding body requirements 

This part time post can be split over 3 or more days and can include both office and home-based working.

Please note we are also recruiting an 18.5 hour fixed term Specialist Business Support Officer post for our Multiply Provision - Ref: RNR001510. Applicants can apply for one or both posts and we will consider appointing one person to both posts. 

You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act “for the effective performance of a customer-facing role”).

Your next package

Please see our Rewards and Benefits offer for more details.

As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance.

For Swindon to thrive in the future, we need to lay the foundations now. It’s why our regeneration and transformation programmes are already underway. So, you’ll be joining us at an exciting time on our journey. We’ll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we’ll achieve our vision of a prosperous, re-vitalised Swindon together. And you’ll be proud to say it was made better with you.

Please see our Vision and Values page for more details.

Your next steps

Read the role profile and select the Apply button where you will be redirected to the Swindon Borough Council website to complete our online application process. Clicking the ‘Apply’ button on this job website is not an application, you must register on the Swindon Borough Council website in order to be considered for the role.

Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.

For further information about the role please contact Jill Neale, Data and Performance Manager at jneale@swindon.gov.uk

If you are experiencing technical issues submitting your application please email resourcing@swindon.gov.uk